This policy applies to all digital services provided by Improvy OÜ under the Fullyst and Saylify brands. By using our services, you agree to the terms below.

Refund eligibility

We consider refund or compensation requests only in the situations described here.

• Service downtime: if uptime falls below 99.5% during a billing cycle, you may request a refund or credit.
• Accidental purchase: contact us promptly. We will review your case and may offer a full or prorated refund based on unused days or items.

Refunds may be full or partial at our discretion.

How to request a refund

Email [email protected] with:

• Your account details.
• The reason for your request.
• Supporting information (for example, downtime evidence or transaction receipts).

We review requests and respond within seven business days.

Dispute resolution

Please contact us first at [email protected] so we can resolve the issue directly. If you initiate a chargeback without working with us, we reserve the right to contest it using all available legal means.

Subscription cancellations

You may cancel your subscription at any time. The subscription remains active until the current billing period ends and then terminates automatically.

Exclusions

We typically do not issue refunds for:

• Services already used extensively or fully consumed.
• Violations of our Terms of Service.
• Fraudulent activity or abuse of this policy.

Jurisdiction

Disputes related to this policy are governed by Estonian law. Courts in Estonia have exclusive jurisdiction.

Contact

Questions about refunds or disputes?

Improvy OÜ
Ahtri 12, 10151 Tallinn, Estonia
Email: [email protected]